October 05, 2021
7:30 AM AEST (UTC +10:00)
(Check your email after clicking the above button for an email from us to confirm your request.)
Many times, some important and informative emails are sent into the spam folder without our knowledge. This usually happens when the service provider does not find a particular email in its database of valid IDs or when you have not added it to your contact list.
Whitelisting emails will make sure that you receive emails from the required email IDs while preventing spam coming in from the others.
Here we have listed a few email applications and how you can whitelist an email address in them.
Add us to your Gmail Contacts List:
Set up a filter to our email address in your inbox:
Add our email address to your Safe Senders list:
Outlook also considers email IDs added to contacts to be safe. You can add email@example.com to your contact list in Outlook. This can be done by opening the email you received from us, right-clicking the From address, and selecting “Add To Contacts”. You can also access your Address Book via the tools drop-down menu.
Add our email address to your Hotmail Safe List:
If the mailing is in your “Junk E-Mail Folder”, open the email and click the “Not Junk” button.
Please check that firstname.lastname@example.org is not in your Blocked Senders list. You can access the Blocked Senders list by moving to Options, Junk E-Mail Protection and then Blocked Senders List. If you see an email address that shouldn’t be a part of this list, select it and click the Remove button.
The most common ways to whitelist an email address is by adding it to the address book, white list or safe list in the email application. However, there is no standard method and it might differ from application to application.
If you do not find such an option, you will need to contact the support team of your email application and they’ll surely be able to help you with this.
We hope these hints will help you whitelist our email address in your email application, so you can see our messages in your inbox directly!
What do you do if you click on a button that is supposed to open a PDF document, but instead it downloads to your computer?
Here is what you do:
Click on the 3 vertical dots on the upper right hand corner of your browser.
Click on Settings.
Type the word pdf in the search bar at the top of the browser. Then scroll down to where you see your search results and click on Site Settings.
Scroll down the page. You may have to click on Additional content settings, then you will see PDF documents. Click on it.
Here you will see “Download PDF fils instead of automatically opening them in Chrome”. Be sure to toggle it to off as shown in the image below.
Click on the gear icon in the upper right corner of the browser.
Type PDF in the search bar. You will see Portable Document Format (PDF).
Make sure it says Open in Firefox. If not, click the down arrow and choose Open in Firefox.
Feel free to contact us with any questions you may have. Thank you!